Return policy

Taiwan region

The seven-day appreciation period stipulated in the Consumer Protection Law of the Republic of China is based on the consumer, customer (including himself, relatives, friends, or administrators, etc.), including holidays, counting from the day after signing for the goods, and the goods remain in new condition and are completely packaged. Under such circumstances, the goods can be returned unconditionally, and late orders will not be accepted.

  1. In accordance with consumer protection regulations, goods are entitled to a seven-day waiting period (not a trial period) upon arrival.
  2. Returned or exchanged products must be in a new and unopened condition, with no traces of use, and the relevant protective film has not been removed or used.
  3. This product is a consumable product that protects accessories. After use, the product may have traces of use or damage on its surface due to impact, and we do not have the right to return it.
  4. If the product packaging is damaged or missing parts: a restoration fee of 500 yuan will be charged (missing parts of the gift: a 250 yuan fee will be charged). If the product has obvious damage and signs of use, we will raise an objection and will not have the right to return the product.
  5. Returned items must be in brand new condition (unused) including the outer carton in which they were shipped. If the product is damaged during transportation due to the use of unprotected outer cartons or packaging materials, there is no right to return the product.
  6. To apply for return or exchange service, please contact the website Contact.

Overseas areas

  1. If you need to handle a return or exchange for overseas returns, unless the product is sent to the wrong product, you need to bear the return international shipping fee, including relevant taxes and go through the customs declaration procedures by yourself.
  2. Import tariff standards vary from region to region. If the returned product incurs delivery fees (shipping charges) and product tariffs, the buyer must pay them themselves.
  3. If the order deduction does not reach 15,000 NTD, the relevant overseas shipping charges and duties will be reimbursed according to the bill.

# The entire process of product inspection and packaging before shipment is videotaped to ensure that the quality of the shipment is up to standard and without defects. If there are any concerns about defects, shoppers must provide video evidence when unpacking. If there are any defects caused by installation and use, No returns will be accepted due to signs of use.