Shipping policy

Taiwan parcel

  • Orders are settled at 15:00 from Monday to Friday, and same-day shipments are available for supermarkets and home delivery.

international parcel

  • Orders are settled at 15:00 from Monday to Friday, and international delivery can be shipped on the same day.
Note: If the order exceeds the statement time limit, you need to wait for delivery the next day. After the official website completes the shipping operation, the system will send the order number and shipping status update to your email inbox. You can check the progress according to the logistics classification below. If there is any If you have not received the package or have any shipping issues, please contact us .

Home delivery: Hsinchu Logistics (only in the main island of Taiwan)
  • Delivery time: 1-2 days
  • Shipping fee: NT$ 120 (free shipping for orders over 500)
  • Tracking number

Supermarket pickup: 7-11 (Taiwan main island and outer islands)

  • Delivery time: 2-3 days
  • Shipping fee: NT$ 70 (free shipping for orders over 500)
  • Tracking number

Supermarket pickup: FamilyMart (Taiwan’s main island and outer islands)

  • Delivery time: 2-3 days
  • Shipping fee: NT$ 70 (free shipping for orders over 500)
  • Tracking number


International Express: SF Express (Hong Kong, Macau, Mainland China)

  • Delivery time: 2-3 days
  • Shipping fee: NT$ 250 (free shipping for orders over 1500)
  • Tracking number


International Express: Chunghwa Post (Japan, Australia, United States, Malaysia, Singapore)

  • Delivery time: 7-15 days
  • Shipping fee: NT$ 250~500 (free shipping for orders over NT$ 1,500)
  • Order number query